Customer Service Advisor

We are excited to offer a fantastic opportunity to join our dedicated and supportive team at our client’s company in Newmarket as a Customer Service Advisor. This role forms part of the Customer Service team and will consist of processing a high level of orders per day for their largest client, along with general customer support. 

This is an exciting and fast paced role and will require great attention to detail and a calm, proactive attitude. With great potential for growth within the business this role has everything going for it.

We would love to hear from you if you have experience within Customer Service and processing of customer orders. If you want to work for a company that offers great benefits and staff events please get in touch to discuss more.

As the Customer Service Advisor, you will be:

• Responding to orders raised via customer portal

• Process orders through company systems on time and
       accurately

• Assist customers general queries relating to their order

• Keep CRM systems up to date 

• Monitor and track orders for successful delivery

• Liaise with other departments and warehouse where necessary

As the Customer Service Advisor, you will have:

• Great communication skills

• Proficient IT abilities

• Exceptional organisational skills

• Ability to work calmly in a fast-paced environment

• A proactive nature and problem solving skills

If you like the sound of the Customer Service Advisor role and have the experience of working in a similar role or environment, please get in touch by sending us an email with your application.  Please contact us.

By applying for this Customer Service Advisor role, you are agreeing to your CV being held in our database, stored confidentially and securely. Your CV details will be used and kept only to provide recruitment services from us.

We will only send your details to clients once discussed with you and your data will not be shared with any other third party. You can ask for the deletion or correction of your data, or to opt out of this service at any point by informing Exact Sourcing. We very much look forward to hearing from you and will be reviewing all applications over the next 2 to 3 weeks.

If you are selected, we will be in contact and if not, we will be keeping your details on file for any future vacancies. Please ‘like’ us on Facebook to keep updated with any future opportunities.

Exact Sourcing is an equal opportunities employment agency.

Terri Turner

01638 661333

terri@exactsourcing.com

JOB DESCRIPTION

Full Time

Admin & Customer Service

Newmarket

£25,000